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Terms & Conditions

Last updated: November 2, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the ProSEO website, services, and software (the “Service”). By using ProSEO, you agree to these Terms. If you do not agree, do not use the Service.

1. Company Information

Lumynex LLC operating as ProSEO (“we,” “our,” or “us”).
Mailing Address: ProSEO LLC, P.O. Box 312, Melissa, TX 75454.
Contact Email: lnex@proseohq.com.

2. Eligibility

You must be at least 18 years old to use the Service. By registering, you confirm you meet this requirement.

3. Accounts

To use ProSEO, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions and Credits

Free Starter: The Free Starter includes a free tutorial and one free listing per new account. No payment method or subscription is required to view the tutorial or use that listing. The starter listing is a one-time account allowance and does not renew. Separate promotional or referral credits, when offered, are additional to this allowance.

Prepaid listings: One-time purchases add listing credits to your account. Prepaid credits remain available until used and do not expire when a subscription is cancelled.

Basic Monthly: Basic Monthly provides 15 listings per billing month for $15 per month and renews automatically until cancelled. Unused monthly listings do not roll over. You may cancel future renewals at any time; access to that month's allowance continues until the paid period ends. If you have both monthly and prepaid credits, monthly credits are used first by default.

Existing subscriptions: Customers who already hold a subscription may continue under their existing plan and price unless they choose to change it.

5. Refund Policy

Purchases are generally non-refundable once listing credits are delivered. If purchased credits are not delivered, contact us so we can correct the balance or review a refund. Cancelling Basic Monthly stops future renewals; it does not refund the current billing period. We may review other refund or credit requests case by case.

6. Acceptable Use

You agree not to use ProSEO for any unlawful, infringing, or abusive purposes. This includes generating content that violates Etsy’s policies, infringes third-party intellectual property, or engages in deceptive practices. We may suspend or terminate accounts engaged in abuse.

7. Intellectual Property

All rights, title, and interest in ProSEO remain our property. Users retain ownership of the outputs they generate, but remain responsible for ensuring compliance with applicable laws and Etsy’s policies. By providing feedback, you grant us a non-exclusive license to use it to improve our Service.

8. Third-Party Services

ProSEO relies on third-party providers, including but not limited to OpenAI, AWS, Stripe, SaaS Pegasus, MailChimp, and Google Workspace. Your use of the Service is also subject to their terms and policies, which may change. We are not responsible for downtime, errors, or changes introduced by third-party providers.

9. Disclaimers and Limitation of Liability

ProSEO is provided on an “as-is” basis without warranties of any kind. We do not guarantee specific results such as Etsy rankings or sales. To the fullest extent permitted by law, our liability is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.

10. Termination

We may suspend or terminate accounts for non-payment, abuse, legal risk, or repeated intellectual property complaints. Upon termination, your access to credits and the Service will cease immediately.

11. Governing Law, Arbitration, and Disputes

These Terms are governed by the laws of Texas, without regard to conflict of laws principles. Any dispute shall be resolved through binding arbitration under the rules of the American Arbitration Association. Users waive the right to participate in class-action lawsuits, and must bring claims individually.

12. DMCA Policy

If you believe content generated through ProSEO infringes your copyright, please send a DMCA notice to our Designated Agent:

DMCA Agent, ProSEO
Address: ProSEO LLC, P.O. Box 312, Melissa, TX 75454
Email: lnex@proseohq.com

13. Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes. Your continued use of ProSEO after changes become effective constitutes acceptance of the revised Terms.

14. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and share your information.

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